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Privacy Policy

Data Protection Statement Regarding the Use of Data on http://www.HolidayHomes.com

Data protection is a matter of trust. It is therefore important to us that your personal data is protected and that its collection, processing and use in relation to HolidayHomes' service offering on the http://www.HolidayHomes.com website is compliant with the law.

1. Responsible Establishment
The Responsible Establishment for the collection, processing and use of your personal data, as defined in the German Federal Data Protection Act (“BDSG”), is Travel Meta GmbH, Elsternstieg 6A, 14532 Kleinmachnow (“HolidayHomes”). If you would like HolidayHomes to cease collecting, processing or using your data in accordance with the clauses below, whether entirely or with respect to specific measures, you can revoke your consent by email or by post to the following addresses:
Travel Meta GmbH
Elsternstieg 6A
14532 Kleinmachnow
Germany
Email: [email protected]

2.Collection, processing and use of personal data
2.1 Personal data
For the purposes of the Federal Data Protection Act, "personal data" means any information concerning the personal or material circumstances of an identified or identifiable individual. This includes, for instance, your name, your telephone number, your address, payment details and any other data you provide to us. Statistical data that we collect e.g. on visits to our webpages is not personal data in so far as it cannot be directly connected with you.
2.2 Collection, processing and use
Generally, we only collect personal data where you either supply it yourself by making a booking or a booking request or provide it to us when contacting us by email or via the contact form. In these cases, we will use the personal data supplied by you exclusively for forwarding a booking or a booking request to our partners or for making contact in accordance with your request.
Your personal data will only be disclosed or otherwise passed on to third parties if this is necessary for the purpose of forwarding a booking or a booking request or if you have previously consented to it. In all cases, we will treat your personal data as strictly confidential and will only pass it to the relevant parties subject to compliance with the applicable rules under data protection law. HolidayHomes will not transmit the personal data supplied by you to countries outside the scope of application of Directive 95/46/EU of the European Parliament and of the Council of 24 October 1995 and will only process it in accordance with the applicable data protection legislation unless you expressly consent to its transmission.

3. Use of data for marketing purposes
In addition to processing your data in order to forward a booking or a booking request to our cooperating partners and tour operators, we also use your data in accordance with the paragraphs below in order to communicate with you about our service offering, your searches, particular accommodation venues or other products or marketing campaigns and in order to recommend products or services to you that may be of interest to you.
You may revoke your consent to the use of your personal data for advertising purposes at any time, without incurring any charges other than the basic communication costs. To do this, it is sufficient to send a message in text form to the contact details (e.g. email or letter) shown in Clause 1.

4. Personalized advertising
Information we receive from you helps us to improve your search experience on a continuing basis and make it customer-friendly and personalized. The information provided by you, along with automatically generated information, is used to create advertising that is tailored to you and your interests. The analysis and evaluation of this information enables us to improve our webpages and internet offering, as well as to send you personalized advertising. To this end, for instance, we may examine which of our advertising emails you open, in order to avoid sending you unnecessary emails.
I hereby agree that HolidayHomes may use the data supplied by me and pseudonymized usage data in order to present personalized advertising and/or particular offers and services to me.
If you do not wish to receive personalized advertising, you can revoke your consent at any time. To do this, it is sufficient to send a message in text form to the contact details (e.g. email or letter) shown in Clause 1.

5. Third Party Offers
Once you decide to click on an accommodation or flight offer provided by a third party, you will leave the HolidayHomes website and be redirected to the third party provider’s website. HolidayHomes will not have any influence over the third party’s compliance with the applicable privacy regulations. HolidayHomes will not demand, gather or store any personal information you disclose to the third party, e.g. during the booking process through the third party’s website.

6. Cookies
HolidayHomes uses cookies. Cookies are small text files, typically containing letters and numbers, which are downloaded onto your computer, smart phone or tablet device by websites that you visit. Cookies are widely used to make websites work or operate more efficiently. You can distinguish among so called “Session Cookies”, stored in the working memory (RAM), or so called “Permanent Cookies” stored on the hard drive of your computer. Both of these types of cookies are used to recognise your browser when you access the HolidayHomes services again. We also use cookies in order to improve our services, make HolidayHomes.com user friendly, effective and as safe as possible and to give you a better user experience. The following information is gathered, stored and processed through the use of our cookies: Referrer-URL; anonymized IP address; date of the server inquiry; technical information regarding the OS; and browser and possible plug-ins of your device.
If you do not wish to enable cookies, you will still be able to browse HolidayHomes.com. You can configure your browser so that it does not accept cookies, or so that you will be informed on every occasion a website wishes to store a cookie on your computer. It is also possible to erase any already existing cookies stored by your browser.

7. Web Analytics
In order to optimize its website and databases, HolidayHomes uses the web analytics solution provided by econda GmbH, Eisenlohrstr. 43, 76135 Karlsruhe. The web analytics solution uses and is based on cookies. Econda has been awarded with a certificate of “Certified Data Protection“ for the application field of “Web Shop Controlling”. None of the analytics procedures applied by econda possess any personal data about the user. Econda’s technologies only gather technical information, i.e. regarding the browser used, as well as anonymized data, which then are combined and analyzed. The IP-address you use to access the HolidayHomes services is processed only in an anonymized form. For any further information regarding the econda web analytics tools please visit http:/www.econda.com/
This website uses Google Analytics and Google Analytics Remarketing, web analytics services provided by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics and Google Analytics Remarketing use cookies, which are text files stored in your computer, to help the website analyze how users use the site. The information generated by the cookies about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Since HolidayHomes has activated the IP-anonymization, your IP-address will be anonymized by Google within member states of the European Union or in other states of the European Economic Area. Only in exceptional cases will Google transmit your full IP-address to the USA and anonymize it there. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google will not combine your IP address with other Google-data. You may refuse the use of cookies by selecting the appropriate settings in your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. You may choose to prevent Google from gathering and processing the information stored through the use of cookies by downloading and installing the browser plug-in offered under the following link: https://tools.google.com/dlpage/gaoptout?hl=en. If you use HolidayHomes on a mobile device, you can use the following link Deactivate Google Analytics, in order to prevent Google from gathering and processing your data through the HolidayHomes Website. If you do so, an Opt-Out-Cookie will be stored on your device. If you delete all cookies on your device, the Opt-Out-Cookie will be erased as well, so that you will have to click on this link again.
Besides Google Analytics, HolidayHomes also uses ”Google AdWords“. AdWords is used for purposes of Conversion-Tracking, in order to evaluate the effectiveness of certain advertisements and functions on the Website. AdWords also creates and stores a cookie as soon as you click on an advertisement. This cookie is not used for any personal identification, but shall only provide the information where you have visited the same advertisement within a time period of 30 days. You can prevent your browser from storing this cookie by choosing the appropriate settings in your browser software.

8. Performance Analysis New Relic
For purposes of monitoring accessibility and performance of our servers we use the web analysis service “New Relic” from the provider New Relic Inc., 188 Spear Street, Suite 1200, San Francisco, CA 94105, USA. With the usage of pseudonymous user profiles (do not contain any personal related data), measurements will be used to improve our technical server performance (response and loading times) only. For details and further information regarding the specific data protection regulations of “New Relic” please revert to https://newrelic.com/privacy.

9. Right to information and other rights
Under the Federal Data Protection Act, you have a right to be informed free of charge of the personal data stored about you, as well as a right to have it corrected, blocked or deleted. Your personal data will be deleted if you have demanded its deletion and there is no countervailing legal duty to retain it, if the data is no longer required for the purpose for which it was stored or if its storage is prohibited for other legal reasons. We take the protection of your data very seriously. To ensure that your data protection queries are dealt with reliably and as quickly as possible, please send any queries by email or post to the addresses below, stating your identity clearly:
Travel Meta GmbH
Elsternstieg 6A
14532 Kleinmachnow
Germany
Email: [email protected]

10. Final provisions
Your personal data will not be passed to third parties except as provided for above unless you provide your express consent. This will not apply, however, where HolidayHomes is required by law to disclose personal data to investigative, law enforcement and regulatory authorities if and to the extent that this is required for the prevention of threats to state and public security and for the prosecution of criminal offences.
If you have any queries or suggestions in relation to data protection at HolidayHomes, please use the contact options shown above.

11. Your California Privacy Rights
In case the California Consumer Privacy Act (“CCPA”) applies, you are entitled to the following rights:
- Right to request disclosure of your personal information we collected and used over the past 12 months
- Right to request deletion under certain circumstances
If you exercise your access right in a verified way, we will disclose the following information in a portable and (if technically feasible) readily usable form to you: categories of personal information collected, categories of sources for that information, business or commercial purpose for the collection, categories of third parties with whom we share the information, and the specific pieces of personal information we collected on you.
We do not sell (as such term is defined in the CCPA) personal information and will not sell it without providing a right to opt out.
Please note that we use third-party cookies for advertising purposes and may share personal information with third parties for business purposes as further described above in this Privacy Policy.
We will not discriminate against you for exercising the rights under CCPA. In particular, we will not, deny you goods or services, charge you different prices for goods or services, whether through denying benefits or imposing penalties, provide you with a different level or quality of goods or services, and/or threaten you with any of the above.
As a California resident you may make a request and exercise your rights under CCPA by contacting us at the email address or telephone number indicated at the top of this page (in our imprint). Please provide sufficient information that allows us to reasonably verify that you are either the person on whom we collected personal information or an authorized representative of that person.
We may have collected the following categories of personal information on California residents in the past 12 months:
- Identifiers (e.g. name, postal address, email address, IP address, etc.)
- Commercial information (e.g. booking inquiries, bookings)
- Internet activity (e.g. browser information, referral URL, usage of our website)
- Geolocation data (country and region)
- Inferences about personal preferences and attributes via cookies
Detailed and further information on the collected personal information can be found above in this Privacy Policy.

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